• 13th floor, World Square, 86-88 Liverpool Street, Sydney, Australia
  • admin[at]alternativedisputeresolution.com.au
  • Office Hours: 8:00 AM – 7:45 PM

98%

Success Rate

Online Dispute Resolution

We Combine Technology
With Legally Binding Agreements

Online Dispute Resolution (ODR) is the use of technology, particularly the internet, to facilitate the resolution of disputes between parties. It encompasses various methods and tools that aid in resolving conflicts without the need for physical presence in a courtroom or mediation office.

  • Accessibility

    ODR makes dispute resolution accessible to individuals regardless of their geographical location.

  • Cost-Effective

    It tends to be cheaper than traditional methods because it reduces the need for travel and physical infrastructure.

Discover More
01

Free Consultation

Book free consultation to determine if ADR or ODR is right foryour circumstances

02

Start ADR ODR

Once you are aware of your options and agree to the terms of the resolution, we can prepare your ADR or ODR session. We will notify all parties of the times and locations (physical location or online link).

03

Resolution

Once a successful resolution has been agreed upon by the parties to the dispute, a legally binding agreement will be prepared that outlines the terms of the agreement.

Shape

Our Services

What We Bring To You

Financial Disputes

ADR is commonly used in financial disputes, including contract issues and consumer complaints.

Family Disputes

Divorce, child custody, and other family-related issues often utilise ADR or collaborative law.

Workplace Disputes

Employment issues, such as wrongful termination or discrimination claims, are frequently resolved through ADR.

03

International Disputes

ADR is used in cross-border conflicts where different legal systems might complicate litigation.

04

ADR

Why Choose Us?

Legally Trained Professionals With Problem Solving Skills.

We are legally trained professionals with a proven track record of resolving disputes effectively and efficiently. With extensive experience in migration law, consumer law, employment law, family law and environment law, we bring deep expertise and a calm, impartial approach to every case. Our commitment to active listening and clear communication ensures that all parties feel heard and understood. We are dedicated to finding creative and fair solutions that save time and money while maintaining confidentiality and ethical standards. Our flexible, tailored processes are designed to meet the unique needs of each situation, ensuring that we reach a resolution that is satisfactory to everyone involved.


From the blog

Latest News & Articles

  • By Michael J. Tyler
  • November 15, 2025

New Low-Bono and Pro-Bono Mediation Services: Supporting Australians Who Need It Most

New Low-Bono and Pro-Bono Mediation Services: Supporting Australians Who Need It Most By Michael J. Tyler – Mediation House (mediationhouse.com.au) & AlternativeDisputeResolution.com.au Introduction Across Australia, many individuals, families, and community members face conflict but simply cannot afford legal representation or private mediation services. Disputes involving family tensions, elder care, workplace conflict, neighbour issues, or financial […]

Read More
  • By Michael J. Tyler
  • November 12, 2025

Property Mediation in Family Dispute Resolution: Benefits and Outcomes

By Michael J. Tyler In the field of Family Dispute Resolution (FDR), property mediation has emerged as one of the most constructive and transformative ways for separating couples to resolve financial matters. Unlike adversarial legal proceedings, which can heighten conflict and drain emotional and financial resources, mediation offers a balanced, respectful, and efficient path towards […]

Read More
  • By Michael J. Tyler
  • November 8, 2025

Family Mediation

The Quiet Strength of Family Dispute Resolution By Michael J. Tyler As someone who works in conflict resolution, as a practitioner of Alternative Dispute Resolution (ADR) and with training in family dispute resolution, I’ve witnessed firsthand how transformative a well-guided mediation process can be. When families face separation, when children’s lives are shifting and when […]

Read More

Team Members

Meet our experts

Manny Sinclair

Assistant Manager

Ashley Campais

Executive Officer