Alternative Dispute Resolution (ADR) includes non-litigation approaches, such as mediation and arbitration, to settle disputes outside of court. Online Dispute Resolution (ODR) is a branch of ADR that uses digital tools, like video conferencing and secure online portals, to facilitate dispute resolution remotely. ODR is particularly useful for accessible, cost-effective solutions for individuals in different locations or where a physical meeting is impractical.
Mediation involves a neutral third-party mediator who facilitates discussion and helps parties find a mutually agreeable solution. In arbitration, an arbitrator listens to each side’s arguments and makes a binding decision.
ADR can handle civil disputes, family issues, workplace conflicts, and more, depending on the case's nature and parties' preferences.
The binding nature of ADR depends on the type; arbitration decisions are typically binding, whereas mediation outcomes are non-binding unless a formal agreement is signed.
ADR is often faster, more cost-effective, confidential, and less adversarial, making it suitable for parties seeking a collaborative resolution.