online dispute resolution – alternativedisputeresolution.com.au
One of the main factors that motivates the implementation of online dispute resolution (ODR) is the requirement for cost-effective availability of legal recourse. For numerous issues of lesser value, the potential gain is worth less than the expenses associated with initiating official legal proceedings or obtaining legal counsel. Even in cases when disagreements involve a considerable sum of money for the individual, the legal expenses required to settle the issue can be huge and beyond one’s financial means. Therefore, Online Dispute Resolution (ODR), because to its more affordable infrastructure, offers the chance to expand the availability of legal recourse to a larger number of individuals.
ODR also has the capacity to improve access, not only in a general sense, but particularly for marginalised populations.
Technological advancements can help alleviate or diminish obstacles faced by marginalised communities, such as: geographical isolation, mobility limitations, confinement or imprisonment, visual or auditory impairments (e.g., through voice recognition software), language barriers (through translation software), lack of confidence or proficiency in face-to-face communication, and physical violence or intimidation.
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ODR may also facilitate the resolution of disputes between parties from diverse countries and cultural backgrounds.